Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14205, 14207, 14220, 14224, 14225 and 14206.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 266,217 ratings
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Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Spectrum
Spectrum is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Buffalo, North Tonawanda, Tonawanda, Lancaster, Orchard Park, Hamburg, Grand Island, Depew and West Seneca.
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City | Problem Type | Report Time |
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Internet | ||
TV | ||
Phone | ||
Internet | ||
Internet | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
Nick in the 716 (i’m not bothering anymore) (@quadman9647) reported fromTonawanda, New York
Lol it was easier to cancel @spectrum than it was to get it fixed. Go figure. SEE YA LATER! THATS WHAT YOU GET FOR OFFERING LOUSEY SERVICES YOU BAGS
Judy Leidolph (@juju2314) reported fromCheektowaga, New York
@GetSpectrum Spectrum has been charging my bill $24.99 for the past 2 months for TV Streaming. Called to get a refund as we didn’t authorize this. Wouldn’t refund whole amount. Now onto the public service commission
christopher 🧸 (@Chrisdolina1) reported fromCheektowaga, New York
@Ask_Spectrum your internet is absolute sh*t
Joe Hauser (@jhauser42) reported fromBuffalo, New York
My @GetSpectrum bill went up by $35 this month. I'll be canceling cable service as soon as i get an antenna installed. Price is just ridiculous.
Didactic Puma🐆 (@BuffaloPuma) reported fromBuffalo, New York
Spectrum News running a piece raising awareness about infertility, telling the story of 2 selfish ******** who just ~have~ to make another *******.Good to see that there are no more foster children that need homes.
hannakin skywalker (@HannahBALLIN) reported fromBuffalo, New York
@Ask_Spectrum i have tried logging into the vh1 app the last few days. it tells me it’s not in our subscription all of a sudden. i didn’t even hit a login page
Sabres 7th (Wo)Man (@SabresCutie) reported fromAmherst, New York
They need more employees working at this service center. How frustrating this crap is! 15 people waiting, only 2 of 6 windows open @Ask_Spectrum
Paul "This Space for Rent" Ehrenreich (@paulehr) reported fromHamburg Mobile Home Park, New York
@jessfraz when i worked at TWC we hit an odd issue with setup boxes in one of our hubs sites after we did some network changes. the boxes were not able to talk to the QPSK's (edge devices) anymore. Because it was taking too many hops from the controller to the QPSK. We were over by one hop
Momma bear (@supermommyto5) reported fromWest Seneca, New York
@itsNICKSNIDER @ThreeDailey @Ask_Spectrum Lol sh*t free cable and wifi then 🤣🤣
Ashley B (@ashleyb121384) reported fromAmherst, New York
@dPain119 @Ask_Spectrum I’ve always loved your going hatred lmao. Hopefully they fix it...
Roland25 (@Rolandgeorger) reported fromWest Seneca, New York
@TheBuffaloNews Verizon sucks too. At least their internet speeds are intentionally slow, not sure about spectrum.
Ashley B (@ashleyb121384) reported fromAmherst, New York
@Seanicus17 Hopefully spectrum will fix my audio tomorrow when they come 🙄
🌴im🌶ay🌴ee (@TeeJayTee63) reported fromTonawanda, New York
Anyone considering switching to #Spectrum run away! Been nothing but problems since we switched, last July! Contractor hooked everything up to old sat lines, had to replace cable box within 3 months, needed a tech at our house for 3 hrs last month, & now after Sunday storm w/out
Katie (@Maybek8e) reported fromBuffalo, New York
@AllentownJ @GetSpectrum This seems to be their MO whether on the phone or in the store. That is one of the reasons why I went with Verizon this time around because of their customer service staff, for high prices, intermittent WiFi and cable that always freezes as a bundle is not worth it.
Tim Ryan (@timryan1019) reported fromBuffalo, New York
@Ask_Spectrum Apps still not working on this big of a sports night... 50% off next bill or we cancel
🌴im🌶ay🌴ee (@TeeJayTee63) reported fromTonawanda, New York
Wi-Fi and phone & can’t get anyone here until Wednesday! How does a power company assess a problem & fix it within hours, yet Spectrum can’t forgive it out for days! Can’t pay bills, do work or book airline flights! Very unhappy! 🤬🤬🤬
Tony (@tojo381) reported fromGrand Island, New York
Officially done with spectrum! Worst company and worst job I've ever had!!
Justy DriZzWald (@JustDriZz17) reported fromBuffalo, New York
@GetSpectrum A brand new tavern that relies heavily on TV is without it... unreal. I'll be shocked if your company is still our service provider past this weekend. Buffalo Station House at 445 Delaware ave Buffalo NY is looking for other companies as we speak
thinksojoe (@thinksojoe) reported fromBuffalo, New York
@Ask_Spectrum Nah. I'm just gonna call and try to cancel again tomorrow. Your terrible service has been ruining my tv watching experience for far too long.
Samantha (@SamanthaJeann95) reported fromOrchard Park, New York
My landlord harassed some spectrum workers over muddy footprints in the driveway to the point I got a phone call from their supervisor...worst part is THEY THOUGHT MY LANDLORD WAS MY HUSBAND.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Nigel Lake (@Nigel_Lake) reported
For context, my @GetSpectrum account was up to date - but I spotted that I needed to change the card number for autopay thanks to a fraud on the previous card. Followed Spectrum's instructions to cancel and then re-add with a new card and bingo - "overdue".
Nicholas Brundage (@xBAMxBones30) reported
@Ask_Spectrum y’all need to hurry up and fix this outage in my area this **** is crazy, now because of the outage I’m probably not gonna be able to work today or even get paid for the day
σρтιмιѕтι¢ ρєѕѕιмιѕт ✌️😋 (@Goddura) reported
So... Apparently @GetSpectrum now charges their customers with tv services without consent and then refuses to refund the money they've been stealing from us for 3 months now. Didn't know this is what customer service entails.
Skylor Senac (@SkylorSenac) reported
@Ask_Spectrum **** that **** bro just tell me when you are actually going to get off y’all’s asses and actually work
Greg Sr. (@Aumnupe94) reported
Is there a service outage in Los Angeles area near 90045 @Ask_Spectrum my internet is down
Ali (@malief46) reported
@Dayvee87 @Ask_Spectrum ATT and Spectrum, both did a terrible job running these. I almost cut them with my lawn mower
Rhees (@ladyrhees) reported
@Ask_Spectrum Sorry that got lost in my messages. I am and I did have a service appointment, but it was completed and I don't have another scheduled.
Matteo (@MatteoCaligari1) reported
@Ask_Spectrum my bandwith is 15 instead of 100. I restarted my modem/router, and computer. Are there issues in Queens, NY? When are they going to be fixed?
Moothew (@TheMoothew) reported
@Nelstar15 @GetSpectrum I used to have this issue. Bought my own modem in addition to router. Fixed a significant number of connection issues.
CT (@CTnomics) reported
@WOWCare internet is out again in my area. Can we get reliable internet please? I don't remember more than 2 outages with @Ask_Spectrum in 8 years I was with them. This is 2nd outage in less than month. Please fix your issues ASAP.